Here are the most common reasons your discount code isn't working:
- Are you trying to apply more than one code? Discount codes cannot be combined with any other discount codes to double-stack discounts. Pick the best one and save!
- Discount codes can't be combined with any other special promotions, including sale pricing. If any of the products in your cart are already discounted or on sale (you'll see the discounted price vs. regular price on the product page), or any other special promotions are already applied in your cart, you likely won't be able to apply additional coupon savings.
- Check the spelling/case and make sure there are no hidden or accidental spaces before or after the code when you enter it. Copy/paste can help make sure you're typing it in correctly, but it can also add additional spacing if you're not careful.
- Some products just aren't eligible. When we send out discount codes we usually include details on specific products that may not be eligible, but we occasionally have to make changes based on product availability, margins, etc. Be sure to check for any mentioned product exclusions in the email or page you got your discount code from - and remember, if you found the code on an external deals or coupon site there's a good chance it may be an expired code or one with specific product restrictions that you may not be aware of.
If you've checked all of the above and you have a code you believe should be working but isn't - let us know so we can try to help you get it working!